Blue Connect Mobile NC 7.23.2

Blue Connect Mobile is a valuable tool for Blue Cross NC health plan members who want easy access to their health plan information. It offers a user-friendly interface that allows members to securely connect and view essential details about their benefits. By having this information available at their fingertips, members can effectively manage their healthcare costs and make informed decisions about their well-being.

Key features of Blue Connect Mobile include simplified login functionalities through either Face ID™ or Touch ID™, providing a seamless and secure experience. Members can also access a digital version of their ID card, ensuring they always have it readily available.

The app provides real-time updates on claims status, offering transparency on member spending towards deductibles and out-of-pocket limits. Additionally, helpful tools such as a provider search, urgent care finder, medical procedure cost estimator, and PCP selection tool empower members to make educated choices about their healthcare options.

Blue Connect Mobile also provides a high-level summary of coverage and benefits, making it easy for members to understand the key aspects of their health plan. Access to digital documents, including EOBs, member letters, plan materials, and monthly invoices, further enhances the convenience of the app.

Moreover, members can conveniently reach customer support through click-to-call functionality, in-app messaging, and Live Chat options for any assistance they may require.

The app also allows users to update their contact preferences and securely pay their monthly premium while viewing the payment history, all within a single sign-on access.

Please bear in mind that not all features are available for every Blue Cross plan member*.